Tabyt Refund Policy

Welcome to Tabyt! This Refund Policy is designed to ensure transparency and fairness in our refund processes while aligning with our commitment to customer satisfaction.Please read this Refund Policy as it contains important information about your rights and obligations regarding refunds, the specific conditions under which refunds may be issued, and the detailed procedures to follow if you believe you are entitled to a refund. This policy is essential for understanding how refunds are handled for any transactions made through our platform.


Tabyt’s Websites and domains, including www.tabyt.com, and all the webpages, subdomains, country level domain variants and subparts of those Websites (collectively, our “Website”), all of the services available on or through the Website or otherwise provided by us, and all of our mobile applications, including without limitation, The Tabyt app and The Tabyt Organizer’s App, are offered, maintained and provided by Tabyt, Inc. We refer to these as our “Services,” or “Platform.”


General Policy:

All purchases made through our platform, including tickets, registrations, and other associated services, are considered final and are non-refundable. We encourage our customers to carefully review their orders and the event details before proceeding with any transactions.


Exceptions to the General Non-Refundable Policy:

While our general policy is that all sales are final, there are exceptions where refunds will be issued:


  1. Event Cancellation

    If an event is canceled by the organizer, regardless of the reason, attendees will automatically receive a full refund of the purchase price to the original payment method used during the transaction. This refund will include any service or processing fees charged at the time of purchase.


  2. Order Cancellation by Organizer:

    If the organizer cancels an individual order for reasons such as overbooking or an error on their part, the customer will receive a full refund, including all fees, to the original payment method used.


  3. Significant Event Modification:

    If there is a significant change to the event — such as a change in date, location, or major advertised participants — and the customer cannot or does not wish to attend the revised event, they may be eligible for a refund, at the discretion of the organizer.


  4. Extenuating Circumstances:

    In cases of extenuating circumstances, such as severe weather conditions, natural disasters, or other 'acts of God' that prevent an event from occurring or affect a customer’s ability to attend an event, refunds will be issued at the discretion of the organizer, unless otherwise required by local law.


Refund Processing:

Refunds will be processed to the original method of payment used at the time of purchase within a certain number of days after the initial announcement or request (typically within 30 days). Customers will be notified via email once the refund has been issued.


As a customer, you acknowledge that should you receive a refund for your ticket, you will discard any ticket that we or any Organizer has delivered, and will not use it (or any copy of it) to attend the event. Violation of the foregoing constitutes fraud. You acknowledge that the applicable procedure to check the validity of the ticket must always be followed. While Tabyt aims to prevent fraud, the Platform will not be held liable under any circumstances for any costs arisen from non-compliance by Organizers with applicable procedures that must be implemented by Organizers to check validity of tickets. Tabyt will not be held liable under any circumstances for costs and/or damage associated with tickets arisen from situations with fraud and/or for damage associated with the purchase of the ticket through non-official means, such as third parties.


No Refunds for Non-Attendance:

Please be advised that non-attendance for any reason other than those expressly stated in this policy will not entitle the customer to a refund.


Dispute Resolution:

If a customer believes they are entitled to a refund under these conditions, they should initially contact the event organizer directly to seek resolution. If the issue is not resolved after contacting the organizer, customers may then reach out to Tabyt’s customer service team for further assistance. Disputes will be resolved based on the evidence provided by both the customer and the organizer.


Amendments to Refund Policy:

This refund policy may be amended from time to time. Such amendments will be effective immediately upon posting on our platform. It is the customer's responsibility to stay informed of any changes.